Review "not recommend" adoption agencies ratings.com
I cannot recommend this agency. Although we had wonderful communication and support during the paperchase of organizing our dossier, once that phase ended, so did the communication and support. Our questions were mostly put off and when answers were provided, they were half answers or outright lies. Nothing was ever put in writing -always by phone despite numerous request by my husband and myself for written replies.
The facilitator they used for our program was terrible and they took no responsibility for the messes he made. The education program was mostly "fluff", deep issues were glossed over, real risks were classified as rare or the result of unrealistic expectations of PAPs.
www.adoptionagencyratings.com/adoptions-heart.htm#comment-174