Review from Adoption Agency Ratings 3 "Run the Other Way"

www.adoptionagencyratings.com/adoptions-heart.htm#comment-439

This is not the only board that shows people dissatisfied with Adoptions from the Heart. We talked to a few family friends who had used them several years ago, so we thought this would be a good agency for our China adoption. Not TRUE! If I can give negative rating here, I would. There is no interactions with them after we send our application to China. I sometimes have to educate my SW on the China adoption process that I learned online. The only good thing I can say is that my SW at least calls me back whenever I ask her a question, even though she usually doesn't have the answer. Recently, we asked them about our application status in China, since everyone else from other agencies (CCAI and USAA) with similar application date were referred. They said that they couldn't reach their counterpart in China (Gracewood,) so I have to contact Gracewood directly. Well, if they couldn't reach Gracewood, who works for them, how do they think that Gracewood would reply to my e-mails? What am I paying them for, then?

Plus, their fees are higher than other highly rated agency. If you are considering China adoption, check out CCAI and USAA instead.